Negotiation Skills

• Negotiation Factors
• Alternatives To Negotiation
• Win Or Lose
• Negotiation Clues
• Negotiation Structure
• Inter Personal Behavior

Strategy in Selling

• The 4 S's of Selling (Signals, Skills, Styles, Strategy)
• Analyzing Relationships
• Creating an Action Plan
• M.A.R.T. objectives
• Managing Success

Styles in Selling

• The 4 Personal Style Clusters (Planner, people-Person, Problem-Solver, Pathfinder)
• Understanding your Personal Style
• Personal Style and Communication
• Strategizing for Success

Basic & Professional Selling Skills

• Needs/Benefits selling (opening, probing, reinforcing, gaining commitment)
• Dealing with resistance
• Managing the sales relationship

Time Management

• Hour Limit
• Managing Work Activities
• Managing your Thinking & Reasoning
• Managing Relationships
• Managing Communications
• Thieves Of Time